We are grateful for the care you took with Pop he loved the people you sent us and we were extremely pleased with your service. 'Home Care Excellence' is correct! - J.C.
The care has been delivered promptly, respectfully and according to all regulatory guidelines. In a time of crisis in the industry, the case managers of CCCI mention to their supervisors that the nursing care and especially the nursing assessments conducted by NSI are the highest quality - G.P.K.
We are very pleased with M. as our home health aide. She conducts herself in a very professional manner. She is prompt and very neat. M. is caring and dependable and brings sunshine into our home…I hope we are able to keep her as long as she is needed. - D.H.
As a caregiver of an elderly parent there were several areas that you stood out, very few changes in staff, when you needed to replace a person that called out you often found someone who knew mom. Staff never complained when they had to stay a few minutes over to wait for their relief to come. You let me spend the quality time with my mom that she loved. You allowed me to cancel visits for every other weekend so I could come and stay with her. Not many agencies would do this, yours did and I was never made to feel bad about this. These things brought great trust and satisfaction. You often exceeded our expectations. - S.E.
You could never replace your coordinator J. She is always professional, courteous and warm when we have to do scheduling or talk. I totally trust her and know she would work out the best person for mom. She has great patience, dealing with family members can be more difficult than dealing with the clients! I am forever grateful. - T.E.
C. was an amazing aide. She could get my mom to bathe and do personal care which was not an easy task. She was very knowledgeable about Dementia/Alzheimer’s and how to handle them with utmost care and respect. I would recommend your agency to anyone. Thank you so much for all that you have done and we wish you the best until our paths cross again - H.G.
You have taken such good care of my dad. My siblings and I appreciate all that you have done. You are wonderful people doing excellent work. Mom is happy. That makes us happy. - S.B.